SUCCESS V4.8 Merchant Console User Manual

Chapter 1

Introduction

1.1 Welcome to SUCCESS V4.8

Welcome to SUCCESS V4.8, the Imagine Foundry business management and point-of-sale system for Second Life® merchants.

SUCCESS was created to bring the essential operations of a Second Life business together in one integrated system. From product and customer management to sales transactions, fulfillment, business-partner revenue sharing, accounting, and professional business reporting, SUCCESS provides merchants with a centralized environment for managing the day-to-day activities of their virtual-world business.

This Merchant User Manual is designed to help you become comfortable with SUCCESS and to serve as a practical reference whenever you need it. The manual begins by introducing the components included with SUCCESS and explaining how they work together. It then guides you through the SUCCESS Merchant Console and its menus, functions, reports, and common merchant workflows.

You do not need to memorize SUCCESS to use it effectively. This manual is intended to remain at your side as a reference: when you need to perform a task, locate the appropriate procedure and follow the documented workflow.

Whether you are making your first sale or reviewing the performance of an established Second Life business, SUCCESS is designed to help you manage that business with confidence, consistency, and clear records.

Welcome to SUCCESS.

Chapter 2

What's Inside SUCCESS V4.8

2.1 Delivered Component Manifest

SUCCESS V4.8 is supplied with the components listed in Table 2-1. These components comprise the delivered SUCCESS system and its supporting product, vendor, fulfillment, redelivery, Marketplace, revenue-sharing, demonstration, and sample objects.

Table 2-1. SUCCESS V4.8 Delivered Component Manifest

#	Delivered Component	Version Shown
1	IF POS Product Demo TV V3	V3
2	IF POS Sample Product 2 V3	V3
3	IF POS Sample Product 1 V3	V3
4	IF POS Sample Product 1 V3	V3
5	IF ReDelivery Station V3	V3
6	IF Vendor Catalog V4.8 Main	V4.8
7	IF Vendor Static V3	V3
8	IF-POS-Merchant-Console-V3	V3
9	IF-POS-Tablet-V2	V2
10	Success Marketplace Bridge V4.8	V4.8
11	Success Merchant Console V4.8	V4.8
12	Success Primary Fulfillment Service V4.8	V4.8
13	Success Redelivery Fulfillment Service V4.8	V4.8
14	Success Revenue Share Service V4.8	V4.8

Each delivered component will be examined individually later in this manual, including its contents, function, configuration, and relationship to the overall SUCCESS system.

Chapter 3

Vendors

The Vendors subsystem provides the merchant-facing controls for registering, configuring, reviewing, and disabling SUCCESS Vendor objects.

From the SUCCESS Merchant Console V4.8 main menu, select Vendors to open the SUCCESS — VENDORS V4.8 menu.

3.1 Vendors Menu

The Vendors menu provides the following commands:

Command	Function
Register	Searches for nearby SUCCESS Vendor objects and registers eligible Vendors with the merchant's authoritative Vendor records.
Configure	Opens the Vendor configuration workflow for STATIC and CATALOG Vendors.
List	Lists the merchant's registered Vendor records, including Vendor label, Vendor ID, type, status, object name, region, and position.
Status	Displays an authoritative summary of registered Vendors by Vendor type and current status.
Disable	Opens the controlled Vendor-disable workflow. A Vendor must be selected and explicitly confirmed before its authoritative status is changed to DISABLED.
Back	Returns to the SUCCESS Merchant Console V4.8 main menu.

3.2 Register Vendors

Select Register to search for nearby Vendor objects. SUCCESS examines discovered Vendors and registers eligible objects that are not already present in the merchant's authoritative Vendor records.

If all discovered Vendor objects are already registered, SUCCESS reports that condition and returns control to the Vendors menu without creating duplicate registrations.

3.3 Configure Vendors

Select Configure to configure a registered Vendor. SUCCESS supports both STATIC and CATALOG Vendor workflows.

SUCCESS Configure Vendor class selection — Choose whether to configure a STATIC or CATALOG Vendor.

STATIC Vendors

A STATIC Vendor can be selected from the registered Vendor records and configured through the available Vendor actions. The V4.8 workflow supports assigning a product and changing the merchant-facing Vendor label.

SUCCESS Configure Static Vendor menu — STATIC Vendor configuration screen showing Assign Product and Change Label actions.

Product assignment verifies the required delivery object in Primary Fulfillment inventory before SUCCESS saves the authoritative STATIC Vendor configuration.

SUCCESS Assign Product screen for a Static Vendor — Assign Product screen for a STATIC Vendor.

SUCCESS Static Vendor label editor — Change the merchant-facing label of a STATIC Vendor.

CATALOG Vendors

A CATALOG Vendor can be selected from the registered Vendor records and configured through the Catalog Vendor workflow. The V4.8 workflow supports assigning Catalog products and changing the merchant-facing Vendor label.

SUCCESS Configure Catalog Vendor menu — CATALOG Vendor configuration screen showing Assign Product and Change Label actions.

Catalog product assignments are saved to the authoritative Vendor configuration and the Vendor is reported as CONFIGURED when the assignment succeeds.

SUCCESS Assign Catalog Products screen — Select one or more products for a CATALOG Vendor.

SUCCESS Catalog Vendor label editor — Change the merchant-facing label of a CATALOG Vendor.

3.4 List Vendors

Select List to display the merchant's registered Vendors.

For each registered Vendor, SUCCESS reports:

Vendor Label
Vendor ID
Vendor Type
Vendor Status
Vendor Object Name
Region
Position

When the operation is complete, SUCCESS reports the total number of Vendor records listed.

3.5 Vendor Status

Select Status to display a concise authoritative summary of the merchant's Vendor records.

The status report includes the total number of registered Vendors, counts by Vendor type, and counts by current Vendor status.

Vendor types reported by the V4.8 console include STATIC and CATALOG. Status totals include CONFIGURED, PENDING, DISABLED, and OTHER.

3.6 Disable a Vendor

Select Disable to begin the controlled Vendor-disable workflow.

SUCCESS loads eligible registered Vendors and presents them for selection. Vendors that are already DISABLED are excluded from the selection list.

SUCCESS Disable Vendor selection list — Disable Vendor selection screen. Eligible registered Vendors are presented with label, Vendor ID, type, and current status.

After a Vendor is selected, SUCCESS displays its Vendor label, Vendor ID, type, and current status. The merchant must then explicitly select Disable before any authoritative record is changed.

SUCCESS Disable Vendor confirmation screen — Disable Vendor confirmation screen. No authoritative status change occurs until Disable is explicitly selected.

When confirmed, SUCCESS updates the selected Vendor's authoritative status to DISABLED and reports whether the status update passed.

Selecting Cancel leaves the Vendor's authoritative status unchanged.

3.7 Vendors V4.8 Workflow Summary

The SUCCESS V4.8 Vendors subsystem provides a complete merchant workflow for Vendor registration, STATIC and CATALOG configuration, product assignment, Vendor label management, Vendor listing, status reporting, and controlled Vendor disabling.

Chapter 4

Products

The Products subsystem provides the merchant-facing controls for creating, reviewing, preparing, activating, deleting, and indexing Products in SUCCESS.

From the SUCCESS Merchant Console V4.8 main menu, select Products to open the Products menu.

4.1 Products Menu

The Products menu provides the following merchant functions:

SUCCESS Products V4.9 menu showing the available Product-management functions.

Create Product
List Products
Artwork
Activate
Delete Product
Rebuild Index

4.2 Create Product

Before registering a Product, place the Product object that will be delivered to customers into the Contents of Success Primary Fulfillment Service V4.8.

SUCCESS Create Product Primary Fulfillment prerequisite — Create Product begins by confirming that the Product object has been placed in the authoritative Primary Fulfillment Service inventory.

The Primary Fulfillment Service is the authoritative Product inventory used for normal customer fulfillment. Do not place normal Product inventory into the Redelivery Fulfillment Service.

Select Create Product and continue after the Product object has been added. SUCCESS checks the Primary Fulfillment Service and requests its authoritative inventory.

When inventory discovery passes, SUCCESS displays the available Product objects. Select the object that you want to register and follow the displayed Product registration workflow.

SUCCESS Create Product authoritative inventory selection — Select the Product object discovered in the authoritative Primary Fulfillment inventory.

4.3 List Products

Select List Products to display the merchant's registered Products.

The Product list reports the Product ID, Product name, price, lifecycle, and Vendor status for each registered Product. SUCCESS also reports the total number of registered Products.

SUCCESS registered Product list — List Products reports each registered Product with its Product ID, name, price, lifecycle, and Vendor status.

4.4 Product Artwork

Select Artwork to manage the artwork associated with an ACTIVE Product.

SUCCESS reads the ACTIVE Product Index and presents the available Products for selection. After selecting a Product, SUCCESS displays its Product name, Product ID, and current Artwork UUID.

SUCCESS Product Artwork ACTIVE Product selection — Select the ACTIVE Product whose artwork will be reviewed or changed.

To change the artwork, enter the complete 36-character UUID of the Product Artwork texture and submit it when prompted.

SUCCESS Product Artwork texture UUID entry — SUCCESS displays the current Artwork UUID and accepts the complete 36-character UUID of the replacement Product Artwork texture.

4.5 Activate a Product

Select Activate to begin the Product activation workflow.

Product activation promotes an eligible Product for production use and makes it available to the applicable SUCCESS Product and Vendor workflows.

Review the Product information presented by SUCCESS before confirming activation.

SUCCESS Activate Product with no eligible activation candidates — If no DRAFT / INACTIVE Products are eligible for activation, SUCCESS reports that no activation candidates are available.

4.6 Delete a Product

Select Delete Product to permanently remove a Product's authoritative Product record from SUCCESS.

Enter all or part of the Product name, or enter its Product ID. SUCCESS searches the authoritative Product records and displays matching Products for selection.

SUCCESS Delete Product search entry — Search for the Product to delete by entering all or part of its Product name or its Product ID.

SUCCESS Delete Product matching Product selection — When matching authoritative Product records are found, select the Product that you intend to delete.

After selecting the Product, carefully review the Product name, Product ID, and price shown on the confirmation screen.

SUCCESS permanent Product deletion confirmation — Permanent deletion requires explicit confirmation. SUCCESS identifies the Product and warns that deletion cannot be undone and the Product ID will not be reused.

Select Delete only when you intend to permanently remove that Product record. Product deletion cannot be undone. A deleted Product ID is not reused.

After the authoritative Product record is deleted, SUCCESS rebuilds the ACTIVE Product Index so that the deleted Product is removed from the current Product index.

Important: Deleting a Product record from SUCCESS does not delete the corresponding Product object stored in Success Primary Fulfillment Service V4.8.

After deleting a Product from SUCCESS, and after confirming that you no longer require its delivery object, edit Success Primary Fulfillment Service V4.8, open its Contents, and manually remove the corresponding Product object.

This manual inventory-removal step prevents obsolete delivery objects from remaining in the authoritative Primary Fulfillment inventory.

4.7 Rebuild Product Index

Select Rebuild Index to rebuild the ACTIVE Product Index from the authoritative Product records.

The Product Index supports SUCCESS functions that need the current set of ACTIVE Products. SUCCESS reports whether the rebuild operation passes.

SUCCESS ACTIVE Product Index rebuild result — Rebuild Index reports the authoritative KVP scan, ACTIVE Products indexed, index-page information, and the final rebuild result.

4.8 Products Workflow Summary

The SUCCESS Products subsystem provides the merchant workflow for registering Products from authoritative Primary Fulfillment inventory, reviewing Product records, managing Product artwork, activating Products, permanently deleting Product records, and rebuilding the ACTIVE Product Index.

Chapter 5

Accounting

SUCCESS Business Accounting provides merchant-facing tools for reviewing business performance, examining completed sales, recording and reviewing expenses, and generating professional accounting reports.

SUCCESS accounting displays and records applicable transaction times using SLT (Second Life Time).

5.1 Business Accounting Menu

From the SUCCESS Merchant Console V4.8 main menu, select Accounting to open SUCCESS — BUSINESS ACCOUNTING.

SUCCESS Business Accounting menu — The Business Accounting menu provides access to the Dashboard, Sales, Expenses, and Accounting Reports.

5.2 Accounting Dashboard

Select Dashboard for a concise accounting summary. SUCCESS presents both Today (SLT) and All-Time results, including completed sales, gross revenue, expenses, and net results.

SUCCESS Business Accounting Dashboard showing Today (SLT) and All-Time accounting summaries.

Documentation Note: The values shown in this Dashboard example include early SUCCESS setup and system-testing data. They are included to demonstrate the Dashboard format and should not be interpreted as representative merchant business results.

5.3 Sales Ledger

Select Sales to review completed SUCCESS sales transactions. The Sales Ledger identifies each transaction and provides the merchant with the associated Product, customer, amount, delivery result, and transaction status.

SUCCESS Sales Ledger — The Sales Ledger provides transaction-level detail for completed SUCCESS sales.

Documentation Note: The Sales Ledger shown above contains transactions created during SUCCESS development and system testing. The customer names, transaction IDs, Products, and L$ amounts shown are retained test records used to demonstrate the Sales Ledger workflow and reporting format.

5.4 Expenses

Select Expenses to open the SUCCESS Expenses menu. From this menu, the merchant can record a new business expense or review the current Expense Ledger.

Select List Expenses to display the active Expense Ledger. SUCCESS reports each Expense ID, category, amount, description, and applicable accounting information, followed by ledger totals.

SUCCESS Expense Ledger — Example Expense Ledger containing recorded business expenses and the resulting total expense amount.

The example ledger includes an early development/test expense together with a Marketplace expense recorded during the documentation workflow.

5.5 Add an Expense

Select Add Expense to record a business expense. SUCCESS first asks the merchant to select an expense category.

SUCCESS Add Expense category selection — Select the category that best describes the business expense.

After selecting the category, enter a clear description of the expense.

SUCCESS Add Expense description entry — Enter a description that clearly identifies the purpose of the expense.

SUCCESS then requests the expense amount in Linden dollars (L$).

SUCCESS Add Expense amount entry — Enter the L$ amount of the expense.

When the expense is successfully recorded, SUCCESS assigns an authoritative Expense ID and reports the saved category, description, amount, and creation result.

SUCCESS Expense Recorded confirmation — Successful expense creation showing the assigned Expense ID and authoritative expense details.

The updated Expense Ledger immediately reflects the newly recorded expense and updated ledger totals.

5.6 Accounting Reports

Select Reports from Business Accounting to open the Accounting Reports menu.

SUCCESS provides five Business Accounting reports: Product Sales, Revenue Share, Profit & Loss, Sales Summary, and Expense Summary.

All five reports use the same report-generation workflow. Select the desired report and SUCCESS gathers the applicable authoritative accounting records, processes the report, and securely generates both PDF and CSV versions.

This User Manual demonstrates the common reporting workflow with the Product Sales report. The same generation and retrieval process applies to the other Accounting reports.

SUCCESS Product Sales report generation — Product Sales report processing and successful secure PDF/CSV generation.

SUCCESS Product Sales report ready — When generation is complete, SUCCESS provides Open PDF and Open CSV options.

5.7 PDF and CSV Reports

The PDF version is intended for convenient viewing, printing, archiving, and presentation as a finished business report.

The CSV version contains the report data in a spreadsheet-compatible format. CSV is useful when the merchant wants to perform additional analysis, manipulate the data, import it into other business software, or maintain external accounting records.

PDF is used for the User Manual demonstration because it will typically be the more convenient format for viewing a finished SUCCESS report. CSV remains available whenever spreadsheet-compatible data is required.

SUCCESS Open Product Sales PDF — SUCCESS securely hands the generated report to the merchant for viewing.

SUCCESS Product Sales PDF report — Example SUCCESS Product Sales PDF showing the reporting period, completed sales, gross revenue, and Product-level sales results.

Documentation Note: The Product Sales report shown in this manual contains SUCCESS development, testing, and demonstration transaction data. Its figures illustrate the report structure and should not be interpreted as representative merchant business results.

5.8 Accounting Workflow Summary

SUCCESS Business Accounting provides an integrated merchant workflow for reviewing current and historical business performance, examining completed sales, recording and reviewing expenses, and generating professional PDF and CSV accounting reports from authoritative SUCCESS records.